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for Callers, Managers and Administrators

Backfill and AutoClosure for Callers
Get prepared for the week by building a Call Block
for the week with the correct number of targets. (30 minutes)
Mondays at 10:30AM Central

Process Overview for Callers
Learn how the prospecting process works and
the keys to becoming highly efficient. (60 minutes)
First and third Tuesdays of each month at 10:30AM Central

Manager Essentials
A review of how to use a calling program and
to coach callers to greater success. (75 minutes)
First and third Tuesdays of each month at 3:00PM Central

A review of how to use the NEW Marketing tool. This class
will help set-up the marketing product and help
create your first email marketing campaign.  (30 minutes)
Second and Fourth Tuesdays of each month at 10:30AM Central

Prospecting Functionality for Callers
Learn how to handle the most common
prospecting scenarios. (60 minutes)
Wednesdays at 10:30AM Central

Administrator Basics
A review of the basics of how to
administer a Contact Science account. (60 minutes)
Thursdays at 10:30AM Central

Click here at class time to access all classes.
Then, to use VoIP - a headset is required.  Or, call in using your telephone. 
Dial +1 (404) 891-0552 use Access Code: 718-273-766
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